Privacy Policy

Effective Date: 14 December 2024

At Chesney Capture, your privacy is a top priority. This policy outlines how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect

We may collect:

• Name, email, phone number
• Service booking details
• Photographs taken during sessions
• Website usage data (via cookies & analytics tools)

2. How We Use Your Data

Your data is used to:

• Manage and deliver photography services
• Communicate about appointments
• Send optional updates or promotions
• Improve site performance and service quality

3. Legal Basis

We process your data based on:

• Consent (e.g., marketing)
• Contractual necessity (e.g., service delivery)
• Legal obligation (e.g., invoicing)
• Legitimate interest (e.g., business improvement)

4. Data Sharing

We never sell your data. We may share data with:

• Cloud storage platforms (e.g., for gallery delivery)
• Secure payment processors
• Website analytics tools

All partners are GDPR-compliant.

5. Data Security

We protect your data by:

• Using SSL encryption on our website
• Storing images and information in secure, encrypted cloud services
• Limiting internal access to data
• Conducting regular backups and audits

6. Cookies

We use cookies to:

• Track website traffic and performance
• Enhance user experience
• Support marketing efforts

You can manage cookie preferences in your browser settings.

7. Your Rights

You can:

• Request access to or correction of your data
• Ask for your data to be deleted
• Withdraw consent anytime
• File a complaint with the ICO

8. Data Retention

• Booking and service records: 6 years
• Image files: up to 24 months
• Marketing preferences: until you opt out

9. Updates

This policy may be updated from time to time. The latest version will always be posted on www.chesneycapture.co.uk.

10. Contact

For data or privacy queries, contact:

Chesney Robert Smith
📧 chesneysmith@chesneycapture.co.uk
📍 24 Mary Street, Pontypridd, CF37 4ER
📞 +44 07490 186515